Contact

Contact Sastrugi Press LLC

If you have any questions, comments, or concerns about our media products, we would like to hear about them. Contact Sastrugi Press, a book and media publishing company. We will respond to your request as soon as possible.

If you have a good book idea, we would like to see your book proposal. Do you have a solid, edited manuscript? Excellent! Use our book proposal page to contact us.

If you wish to make a bulk purchase of any of our titles,  please use our wholesale purchase page.

In case of email problems
Please watch your inbox/spam for our response.

 


Correspondence

Sastrugi Press LLC
332 Reservoir Dr.
Lewiston, ID 83501

Book Returns

Sastrugi Press LLC (UPS & FedEx)
332 Reservoir Dr.
Lewiston, ID 83501

USA Only

Telephone
619.363.5359
Monday — Friday
8:30 a.m. to 4:30 p.m. (Pacific Standard Time)

International Customers

Telephone
(International Access Code) + 001.619.363.5359
Monday — Friday
8:30 a.m. to 4:30 p.m. (Mountain Standard Time)


Privacy Policy

View our privacy policy here.


Children’s Online Privacy Protection Act (COOPA)

View our COOPA statement here.


Refund Policy

Sastrugi Press, its imprints, and business partners only accept retail returns on items purchased marked as “returnable.” Defective items are refunded for the full price of the item and shipping. Customers can either select a full refund or request a replacement on defective items. Customers are responsible for return shipping costs on unwanted items. Refunds are issued within 30 days of receipt of the returned item.

Contact the freight or common carrier to make a claim for any items damaged in transit. Items requested to be shipped via USPS Media Rate have no insurance and Sastrugi Press will not be responsible for carrier damage when this shipping method is selected.

Wholesale and business-to-business returns and refund availability are determined by the terms and conditions on the individual invoice and pre-arranged terms with individual vendors.


Sastrugi Press Mission

Sastrugi Press strives to be a valuable contributor to the media publishing market. As such, we do not accept pay-to-publish or vanity press books submissions. Our authors are not required to pay for the production (design, layout, etc.) of their books to bring them to the market.

We work with our authors to produce the best product possible. We spend countless hours working with them on their book. Our company believes in delivering profitable books that return royalties to our authors.

If you wish to pay to publish your book, there are many online offerings available.

Thank you for visiting Sastrugi Press!


Amazon Affiliate Sales

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.