Contact Sastrugi Press LLC
If you have any questions, comments, or concerns about our media products, we would like to hear about them. Contact Sastrugi Press, a book and media publishing company. We will respond to your request as soon as possible.
If you have a good book idea, we would like to see your book proposal. Do you have a solid, edited manuscript? Excellent! Use our book proposal page to contact us.
If you wish to make a bulk purchase of any of our titles, please use our wholesale purchase page.
Note that due to recent market price fluctuations beyond the control of Sastrugi Press, prices listed on the website may not match distributor and retailer prices. Prices are subject to change without notice.
Correspondence
Sastrugi Press LLC
PO Box 1297
Jackson, WY 83501
Book Returns
Sastrugi Press LLC (UPS & FedEx)
Contact us for the UPS & FedEx shipping return address
USA Only
Telephone
760.385.3591
Monday — Friday
8:30 a.m. to 4:30 p.m. (Pacific Standard Time)
International Customers
Telephone
(International Access Code) + 001.760.385.3591
Monday — Friday
8:30 a.m. to 4:30 p.m. (Mountain Standard Time)
Privacy Policy
Children’s Online Privacy Protection Act (COOPA)
View our COOPA statement here.
Refund Policy
Sastrugi Press, its imprints, and business partners only accept retail returns on items purchased marked as “returnable.” Defective items are refunded for the full price of the item and shipping. Customers can either select a full refund or request a replacement for defective items. Customers are responsible for return shipping costs on unwanted items. Refunds are issued within 30 days of receipt of the returned item.
Contact the freight or common carrier to claim any items damaged in transit. Items requested to be shipped via USPS Media Rate have no insurance and Sastrugi Press will not be responsible for carrier damage when this shipping method is selected.
Wholesale and business-to-business returns and refund availability are determined by the terms and conditions on the individual invoice and pre-arranged terms with individual vendors.
AI (Artificial Intelligence) Policy
Sastrugi Press and its imprints do not accept AI (“Artificial Intelligence”) generated texts. With this rapidly evolving technology, no one knows what will happen in the future. The courts (US and International) will need to make rulings. This will take years.
The Sastrugi Press policy is not to accept AI-generated text. AI may be used for idea generation, plot development, research that is cross-verified, and editing. But, we do not allow the use of AI for the actual creation of the text.
All our current titles are CERTIFIED AI-FREE. In the future, if Sastrugi Press (or its imprints) releases a book, ebook, or audiobook that uses AI-generated text or voice, we will clearly note that on the product’s webpage.
All works under Sastrugi Press and its imprints are under this umbrella policy:
NO AI TRAINING: Without in any way limiting the author’s [and publisher’s] exclusive rights under copyright, any use of this publication to “train” generative artificial intelligence (AI) technologies to generate text is expressly prohibited. The author reserves all rights to license uses of this work for generative AI training and development of machine learning language models.
Thank you for your understanding in this new, exciting, and challenging time.
Sastrugi Press Mission
Sastrugi Press strives to be a valuable contributor to the media publishing market. Our traditionally published authors are not required to pay for the production (design, layout, etc.) of their books to bring them to the market.
We work with our authors to produce the best product possible. We spend countless hours working with them on their book. Our company believes in delivering profitable books that return royalties to our authors.
Thank you for visiting Sastrugi Press!
Amazon Affiliate Sales
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
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